Survey software is employed to gather feedback and views from a selected group of respondents. Companies use survey software to garner responses from their clients, customers, and workers. They employ this data to analyze things such as client satisfaction, employee morale, etc. This type of software can be utilized to measure staff member and client satisfaction, boost purchaser loyalty, gather comments on products and services and other objectives.
Companies can employ survey software via email, implanted widgets, mobile and social networks and more. Survey software is related to enterprise feedback software which is employed by firms to gather data for high-level analysis. However, survey software is less expensive and simpler to access compared to enterprise feedback software which provides better customization and reporting tools and numerous permission levels.
Leading providers that offer survey software platforms are popular because of their support resources, international support, market share, and greater scale of production.
Swift Polling is a real-time, user-friendly SMS and web polling application that enables companies, organizations, and individuals to create and distribute polls via text and online channels. Read Review
A scalable online survey creation and management solution for medium-sized companies and organizations, and large enterprises; allowing them to launch surveys and gather insights automatically. Read Review
Pricing details are a key consideration when you evaluate SaaS vendors. Ask the provider if they offer price safeguards and contractual flexibility. “Shelfware” has become a major concern in SaaS licensing as customers end up paying for more than they require. Plus, to get pricing predictability, consumers are forced to subscribe to long-term contracts. Make sure you don’t get saddled with long-term licensing and get locked in for a long time with a single provider. Ask about easy exit policies that assist you to move on to another vendor if you are not happy with the services offered by the current one. Select a vendor that offers a convenient standard annual termination facility as well as long-term price protection.
Another crucial aspect to consider is whether the cloud vendor meets compliance and security requirements. Your firm is answerable to staff members, clients, business partners, and regulators. Therefore, you should select a vendor that has deployed a technically sound and comprehensive security program. Map your security control requirements such as availability, integrity, confidentiality, privacy, and accountability to the provider’s capabilities. Ask the potential provider about the practices and systems they use to protect your sensitive data. Do they meet general as well as industry-specific compliance and security standards? Do they offer special measures to meet the unique security requirements of your specific industry? Get satisfactory answers to these queries before you make the investment.